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Returns & Exchanges
- For any exchange or returns, please contact KUMI Sneakers at email@example.com
- You have 15 days to request any return or exchange. If you exceed this timeframe, unfortunately, we won't be able to offer a refund, store credit, or exchange.
- Spain: the cost of the exchange or return is 4,95€ (VAT included). Shipping label will be sent by the brand after customer covers shipping costs.
- Rest of the world: the cost of the exchange or return depends on the country. Shipping label will be sent by the brand after customer covers shipping costs.
- We do not refund shipping costs (or customs charges) in any case.
For RE-OUTLET products we do not accept returns or exchanges.
- All products must be in perfect conditions in order to be changed or returned. KUMI Sneakers will not accept any product that shows signs of use or damaged.
- KUMI Sneakers will not take charge of any taxes related to the returning package.